Delivery & Returns
DELIVERY
We offer free delivery for orders over £99.00 to UK mainland and Western Europe. Orders from UK Isles and beyond Western Europe will be calculated at the checkout stage.
Delivery costs for orders below £99.00 will be automatically calculated at the checkout stage (for UK mainland and Western Europe).
If you have any special delivery or shipment requirements, please contact us prior to shipment.
Standard Delivery - UK Mainland - £9.99 (2 - 3 working days delivery)
Standard Delivery - UK Non Mainland - £14.99 (3 - 5 working days delivery)
Next Day Delivery - UK Mainland - £14.99 (1 working day)
European Delivery - £19.99 (3 - 7 working days)
RETURNS
In the event where you wish to return an item which was ordered within 30 days (calendar), you will need to contact us to explain the reason for return and request and RMA. Items will only be accepted with an approved RMA form.
Kindly note that on issue of an RMA, the product/s must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have further questions, please contact our customer support team.